Alain Tran
PTA, CST
Director of Clinical Experience and Patient Advocacy
I’d genuinely like to hear how your experience has been with us.
As someone who cares deeply about the people we have the privilege of treating, I want to know what your experience has truly been like at Sterling Therapy. What did we do well? Did someone on our team make a difference in your care? Is there something you wish we could have done better?
I want to hear it all — the good, the opportunities to improve, and anything that may not have felt right.
Your feedback gives me the opportunity to listen, learn, and make sure we continue creating an environment where every patient feels heard, valued, respected, and genuinely cared for.
Thank you for trusting us with your care. It means more to us than you may realize, and I would be grateful to hear your story.
A Personal Invitation
Your experience matters to me. Whether you want to share something we did well, an idea for how we can improve, or something that didn’t feel right during your care, I’m here to listen. I invite you to share your experience with me so we can continue making Sterling Therapy a place where every patient feels heard, supported, and cared for.
— Alain Tran,
Director of Clinical Experience & Advocacy
Your Experience Matters
Thank you for taking the time to connect with us.